Comprehensive STILL Electric Forklift Workshop Manual, Models R20-15, R20-16, R20-18, R20-20

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Document Details

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Document Number / Seller:
30731 / Rebecca Murphy
File Size:
22.01 MB
File Type:
PDF
Language:
English, German, French, Spanish
Pages:
253
Printable:
Yes
Category:
Forklift
Last updated / verified
Dec 27, 2025

Models Covered & Key Technical Specifications

  • R20-15 (2008-2014)
  • R20-16 (2008-2014)
  • R20-18 (2008-2014)
  • R20-20 (2008-2014)
  • R20-14 Turntable (2017-2024 / 2037-2044)
  • R20-15 Turntable, short (2008-2014 / 2018-2024 / 2038-2044)
  • R20-15 Swing axle, short (2009-2014 / 2019-2024 / 2039-2044)
  • R20-16 Turntable (2010-2014 / 2020-2024 / 2040-2044)
  • R20-16 Swing axle (2013-2014 / 2023-2024 / 2043-2044)
  • R20-18 Turntable (2011-2014 / 2021-2024 / 2041-2044)
  • R20-18 Swing axle (2012-2014 / 2022-2024 / 2042-2044)
  • R20-20 Turntable (2014 / 2024 / 2044)
  • R20-15i Turntable, short AC (2015 / 2045)
  • R20-15i Turntable AC (2046)
  • R20-16i Swing axle AC (2047)
  • R20-18i Turntable AC (2048)

Professional Workshop Service Manual & Technical Specifications

STILL Electric Forklift Workshop Manual – R20-14 to R20-20 & R20-15i to R20-18i Series

This professional-grade workshop manual is the definitive technical resource for the STILL R20 series, covering both the standard DC and the advanced AC (i-series) electric fork trucks. Spanning over 1,000 pages of deep-dive technical documentation, this manual is designed for master mechanics and fleet managers who require factory-level precision for maintenance, diagnostics, and complex overhauls.

Comprehensive Model Coverage

This manual includes all documented configurations, including Turntable and Swing Axle designs across their respective production cycles:

  • R20-15 (2008-2014)
  • R20-16 (2008-2014)
  • R20-18 (2008-2014)
  • R20-20 (2008-2014)
  • R20-14 Turntable (2017-2024 / 2037-2044)
  • R20-15 Turntable, short (2008-2014 / 2018-2024 / 2038-2044)
  • R20-15 Swing axle, short (2009-2014 / 2019-2024 / 2039-2044)
  • R20-16 Turntable (2010-2014 / 2020-2024 / 2040-2044)
  • R20-16 Swing axle (2013-2014 / 2023-2024 / 2043-2044)
  • R20-18 Turntable (2011-2014 / 2021-2024 / 2041-2044)
  • R20-18 Swing axle (2012-2014 / 2022-2024 / 2042-2044)
  • R20-20 Turntable (2014 / 2024 / 2044)
  • R20-15i Turntable, short AC (2015 / 2045)
  • R20-15i Turntable AC (2046)
  • R20-16i Swing axle AC (2047)
  • R20-18i Turntable AC (2048)

Technical Excellence & Key Specifications

The R20 series is known for its dual-motor front drive and high maneuverability. This manual provides the specific data needed to maintain these high standards:

  • Advanced Drive Systems: Detailed service for AE 18-02 wheel drive units, including reduction gear cross-sections and precise torque specs (e.g., slotted nut M60x2 at 650 + 20 Nm).
  • Steer Axle Versatility: Full coverage for both the 90-degree Turntable steering and the 80-82 degree articulating Swing Axle variants.
  • Hydraulic Precision: Complete schematics for the control valve blocks, featuring pressure relief valve settings (fixed at 250 bar) and auxiliary functions (3rd and 4th hydraulics).
  • Digital Control & Electronics: Instructions for the A9 controller, including parameterization for drive programs 1–5 (VMAX, acceleration, and deceleration settings).
  • Insulation & Safety: Essential testing procedures for electrical components, requiring a minimum insulation resistance of 48 kOhm (1000 Ohm/Volt).

Detailed Workshop Contents:

  1. Chassis & Frame: Procedures for jacking up the truck, frame unit construction, and counterweight bolt torques (660 Nm).
  2. Drive Units: Motor removal (FM1/FM2), transmission oil specs (SAW 80), and planetary gear repairs.
  3. Brake System: Service and parking brake adjustments, including brake lining wear limits (2mm minimum thickness).
  4. Steering System: Service for Danfoss OSPC control units and priority valves (pre-load pressure 7 bar).
  5. Console & Interface: Full guide to the LCD display levels, password levels 1 and 2, and software version history.
  6. Mast & Hydraulics: Chain adjustment for Telescopic, Hi-Lo, and Triple masts; lift/tilt speeds; and line failure safety device (LBS) operations.

Unique Reference Data

For exact part identification and system cross-referencing, this manual includes:

  • Manual Ident-No: 164526 (en)
  • Controller ID: 01601503
  • General Series Ref: R50-00
  • Lubricant Reference: STILL Ident No. 148659 (Stub axle grease)

Whether you are performing a routine battery computer reset or a full hydraulic pump overhaul, this manual delivers the specific voltages, torques, and circuit diagrams required for professional results. Keep your STILL fleet in factory-spec condition with the most informative technical guide available.

FAQ

**Which 2008–2024 electric configurations are supported in the STILL R20 archive?** keyboard_arrow_down

A: This comprehensive workshop manual provides exhaustive mechanical documentation for the STILL R20-15, R20-16, R20-18, and R20-20 model variants. It specifically addresses the diagnostic requirements for standard DC and advanced AC (i-series) models, ensuring all technical values for Turntable and Swing Axle configurations are fully recorded across 253 pages.

**How do I perform effective drive unit maintenance and gear calibration?** keyboard_arrow_down

A: Identify the exact reduction gear cross-sections and M60x2 slotted nut torque specifications within the specialized drive system sections to isolate mechanical failures. The manual provides a systematic approach for servicing AE 18-02 wheel drive units and planetary gears, enabling technicians to identify root causes with factory-certified precision for the R20 series.

**Determine the necessary steps for maintaining the mast and hydraulics?** keyboard_arrow_down

A: Identify the precise lift/tilt speed benchmarks and pressure relief valve settings (250 bar) within the specialized technical groups to maintain machine reliability. The documentation guides technicians through the complete diagnostics of the line failure safety devices (LBS) and Triple mast assemblies, providing authoritative instructions for troubleshooting common mechanical faults across the electric forklift lineup.

**Identify the electrical system diagnostics and software version history?** keyboard_arrow_down

A: Vault-ID "STILL R20 Workshop Reference" is essential for troubleshooting the A9 controller, drive programs 1–5, and integrated electronics as detailed in the digital control section. The technical data provides expert insights into LCD display password levels and insulation resistance testing (48 kOhm minimum), facilitating more effective fault isolation within the forklift's complex electrical network.

**What are the key technical specifications for chassis and steering overhaul?** keyboard_arrow_down

A: Repository-ID "Murphy Technical Reference" must be used to verify counterweight bolt torques (660 Nm), brake lining wear limits, and steering control unit data found in the factory-style guide. The handbook encompasses the entire service journey, providing critical protocols for articulating swing axles and Danfoss OSPC units to extend equipment life and ensure safe operation for the STILL material handling fleet.

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Reviews (5)

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I received the download link immediately after purchase and had a question that was answered quickly by support. The manual is comprehensive and very helpful!
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Rated 4 out of 5 stars
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This manual has been a game changer for our maintenance team. The detailed instructions are easy to follow, and the download process was a breeze. Highly recommend!
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The manual covers everything I need for servicing my forklifts. The technical data is particularly useful. Quick and easy download as well!
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The layout is intuitive, making it easy to find what I need. The email support was quick and professional when I had a minor issue. Excellent resource!