Shipping Policy
Digital delivery information for your repair manual purchases
Last updated: January 2025
Digital Delivery Overview
RepairLoader.com exclusively offers digital products in the form of repair and service manuals. We do not ship physical products. All purchases are delivered electronically via instant download.
Key Benefits of Digital Delivery:
- Instant access after payment confirmation
- No shipping costs or delays
- Available 24/7 worldwide
- Environmentally friendly
- No risk of physical damage or loss during shipping
Delivery Process
Our digital delivery process is designed to get your manual to you as quickly as possible:
Your PayPal or credit card payment is processed securely
Download link appears on the checkout page immediately
Download link is automatically sent to your email address
Click the link to download your manual and save it to your device
Email Delivery Details
Your download link will be sent to the email address provided during checkout. The email will contain:
- Order confirmation details
- Direct download link to your manual
- Instructions for downloading and accessing the file
- Information about download link validity period
info Important Email Information
If you don't receive your download email within 30 minutes, please check your spam/junk folder. Some email providers may filter automated emails. Consider adding info@repairloader.com to your contacts to ensure future emails are delivered to your inbox.
File Formats & Sizes
Supported Formats
All manuals are delivered in universally compatible formats:
- PDF Files: Most common format, compatible with all devices and PDF readers
- ZIP Archives: Used for large manuals or those with multiple sections
- EXE Files: Occasionally used for interactive manuals (Windows only)
File Sizes
Manual file sizes vary depending on content and quality:
- Small manuals: 1-50 MB
- Medium manuals: 50-500 MB
- Large comprehensive manuals: 500 MB - 1 GB+
Download Requirements
For larger files, ensure you have:
- Stable internet connection
- Sufficient storage space on your device
- Modern browser that supports large file downloads
- Ability to resume interrupted downloads (most modern browsers)
Download Link Validity
Download links remain active for 3 days (72 hours) from the time of purchase. During this period:
- You can download the manual multiple times
- Access the file from different devices using the same link
- Share the link with the intended recipient (personal use only)
After the 3-day period:
- Download links expire for security reasons
- You can request a new link through our Lifetime Guarantee for $1.99
- Original purchase records are maintained for guarantee purposes
Backup Recommendations
We strongly recommend backing up your downloaded manuals:
- Save to multiple devices (computer, tablet, phone)
- Upload to cloud storage (Google Drive, Dropbox, OneDrive)
- Create physical backup on external storage device
- Print important sections if needed
International Availability
Digital delivery is available worldwide with no geographical restrictions:
Global Access
- Available in all countries
- No customs or import duties
- No international shipping fees
- Same instant delivery worldwide
Language Support
- Manuals available in multiple languages
- Language specified in product description
- English is the most common language
- Some manuals include multilingual content
Time Zone Considerations
All delivery times are immediate regardless of your location. However, customer support operates on Pacific Time (PT) during business hours: Monday-Friday 9am-8pm, Saturday 9am-5pm.
Delivery Troubleshooting
Common Issues & Solutions
Email Not Received
- Check spam/junk folders in your email
- Verify the email address used during checkout
- Wait up to 30 minutes for delivery
- Contact support if email still not received
Download Link Not Working
- Check if the 3-day validity period has expired
- Try copying the full link into your browser
- Clear browser cache and cookies
- Try a different browser or device
Download Interrupted or Failed
- Check your internet connection stability
- Ensure sufficient storage space
- Try downloading during off-peak hours
- Use a download manager for large files
Getting Help
If you experience delivery issues, our support team is ready to help. When contacting us, please include:
- Email address used for purchase
- PayPal transaction ID or order reference
- Name of the manual purchased
- Detailed description of the issue
- Screenshots of any error messages
Need Delivery Support?
Our team is ready to help with any delivery-related questions or issues.
emailContact SupportEmail: info@repairloader.com | Download Instructions | Help Center