Our Lifetime Guarantee Promise
Since 2012, RepairLoader has been committed to providing reliable access to your purchased repair manuals, even if you lose the original files.
File Recovery
Lost or accidentally deleted your manual? We can restore your access quickly and easily.
Affordable
Just $1.99 for replacement access to any previously purchased manual in our system.
Simple Process
Use your original purchase email to request and receive your replacement within 24 hours.
Peace of Mind
Your technical documentation will be available when you need it, for as long as we offer it.
How Our Guarantee Works
Send a Replacement Request
If you've lost or deleted your manual, send $1.99 via PayPal using the same email address that was used for your original purchase. This helps us identify your purchase in our records.
We Process Your Request
Our team will locate your purchase record in our system and prepare a new download link for your manual. We process most requests within hours.
Receive Your New Download Link
Within 24 hours, you'll receive an email with a new download link that remains valid for three days. Save your manual securely this time!
infoImportant Note About Availability
Our Lifetime Guarantee applies only as long as the manual is still available in our system. Since manuals are provided by sellers and third-party providers, we can only guarantee replacements for manuals that remain active on our marketplace.
"I accidentally deleted all my manual PDFs during a computer cleanup. I was thrilled to discover RepairLoader's guarantee policy and got all my important manuals back within hours. The $1.99 fee was well worth the peace of mind!"
— Michael T., RepairLoader customer since 2018
Frequently Asked Questions
What if I don't receive my replacement download link?
If you don't receive your replacement link within 24 hours, please check your spam or junk folder first. If you still can't find the email, contact our support team for assistance.
What if I used a different email address for my original purchase?
Please contact our support team with details of both email addresses and any information about your original purchase (date, manual name, etc.) so we can locate your record.
Is there a limit to how many times I can request a replacement?
There is no set limit, but our system tracks replacement requests. Excessive requests may be reviewed on a case-by-case basis.
How long has this guarantee been in place?
We've offered our Lifetime Guarantee since 2012, and thousands of customers have successfully used it to recover their manuals.
Need to Recover a Manual?
Send $1.99 via PayPal using your original purchase email address, and we'll get your manual back to you within 24 hours.
help_outlineAdditional Questions? Contact SupportWhy Choose RepairLoader?
Since 2012, we've built a reputation for reliability and customer satisfaction. Our Lifetime Guarantee is just one of many ways we ensure you have the best experience using our repair manual marketplace.
- Comprehensive Library: Over 12,000 manuals covering various vehicles and equipment
- Affordable Prices: Competitively priced documentation with minimal replacement fees
- Exceptional Support: Prompt, helpful assistance whenever you need it
- Secure Payments: Multiple payment options including PayPal and Bitcoin
We understand the importance of having access to the right documentation when you need it. That's why our Lifetime Guarantee gives you confidence that your purchase is protected for the long term.