HP DesignJet 500 / 500PS / 800 / 800PS Series Service Manual

HP DesignJet 500 and 800 Series troubleshooting and repair reference manual. Covers 24" and 42" models, detailing parts replacement and maintenance procedures. Part numbers C7769-60154 and others included.

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Technical Safety Notice
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This official OEM document is intended for professional technicians and skilled operators. Performing service on mechanical equipment involves inherent risks. By purchasing, you acknowledge that RepairLoader provides original manufacturer data for informational purposes. Always prioritize safety: use correct tools, wear protective gear, and consult a certified professional if you are uncertain of any procedure.

Hewlett Packard Models Covered & Key Technical Specifications

Models: HP DesignJet 500, HP DesignJet 500PS, HP DesignJet 800, HP DesignJet 800PS
Sub-models / Variants: 24-inch Model (C7769B, C7769C, C7779B, C7779C), 42-inch Model (C7770B, C7770C, C7780B, C7780C)
Build Years: 2000
Technical Data:

  • Print technology: Thermal Inkjet
  • Printhead life expectancy: 530 cc (Black), 200 cc (Color)
  • Memory capacity: 64 MB (standard)
  • Power consumption: 450 W (active)
  • Print resolution: 1200 dpi (max)
  • Print speed: 25 ppm
Technical Specifications
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Document Number / Seller:
25741 / Rebecca Campbell
File Size:
44.24 MB
File Type:
PDF
Language:
English
Pages:
286
Printable:
Yes
Category:
Printer
Last updated / verified
Jun 9, 2025

Hewlett Packard Manual Features & Content Preview

Technical Documentation for HP DesignJet 500 and 800 Series

  • Covers the 2000 HP DesignJet 500 and 800 Series large-format printers, including 24-inch and 42-inch variants of the 500, 500PS, 800, and 800PS models
  • Official Hewlett-Packard publication, first edition August 2000
  • Contains 96 system error code definitions, 18 internal diagnostic service tests, and a detailed usage-counter configuration guide
  • 286 pages of technical specifications, diagnostic flowcharts, and component-specific maintenance requirements
  • File resolution preserved for high-detail printing of schematics and diagrams
  • OCR text layer lets you jump to a torque spec by keyword
  • Laid out for standard letter and A4 printing
  • This 2000 first edition is the primary factory reference for the launch-build HP DesignJet 500/800 hardware and electronics modules

Component Maintenance and Diagnostics

This HP DesignJet 500 and 800 Series service manual provides deep-level technical documentation for qualified personnel managing the entire printer range. The document details the boot-up sequence and error logging utilities, covering error categories ranging from system communication to printhead firing and paper-axis control. Chapter sections walk through the ink delivery system, including start-up printhead priming, and the functional overview of the power supply unit, formatter boards, and service stations.

Specification and Calibration Data

Calibration and System Specs

Service data includes detailed instructions for calibrating printheads, accuracy, and factory advance settings. The printer firmware provides diagnostic output on scan-axis usage, paper-axis load, and cutter cycle percentages for preventive maintenance. The 2000 HP DesignJet 500 and 800 service manual also defines technical parameters for electronics, including the 64 MB formatter board requirement and the 450 W active power consumption rating. How factory workshop documentation is structured for these printers simplifies the management of component replacements and error-code resolutions.

All service data shown here is for reference only — qualified technicians and the original OEM documentation remain the authoritative source for any hands-on work. An official 286-page HP OEM service manual covering the 2000 HP DesignJet 500 and 800, documenting error codes, service tests, calibration procedures, and electronics module diagnostics for the entire printer series.

Manual FAQ, Purchase & Download Details

Are parts illustrations and component breakdown diagrams included for the main printer assemblies? keyboard_arrow_down

Manual includes a dedicated section featuring parts and diagrams that cover major printer components such as the ink delivery system, service station, carriage assembly, and rollfeed module.

Does this document provide coverage of specific printer systems for the DesignJet 500 and 800 series? keyboard_arrow_down

Service manual covers various internal systems including the electrical system, ink delivery system, and paper-axis drive components. It also contains guidance for accessing service tests, utilities, and calibration menus.

Can the manual serve as a reference for maintenance schedules and printer configuration parameters? keyboard_arrow_down

Document lists preventive maintenance tasks such as scheduled cleaning and scan-axis care to assist with ongoing printer management. It also provides reference information for error log utilities and internal setup menus. Users can utilize these sections to locate technical data relevant to their printer configuration without requiring actionable repair steps.

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