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HP Designjet Z6100 large format printer service manual

Models covered in this manual:

  • HP Designjet Z6100 42-inch Printer (Model Q6651A)
  • HP Designjet Z6100 60-inch Printer (Model Q6652A)

Production/model years: 2008

File specifications

File size: 18.53 MB
File type: PDF
Language: English
Pages: 472

Printable: Yes
Estimated download time: 0.38 Minutes
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Product Information

Table of Contents

Troubleshooting

Troubleshooting the printer

  • Printer Education and Training
  • Formatter shutdown
  • Troubleshooting service codes
  • Performing a recovery on a failed assembly
  • Performing the necessary service calibrations

Troubleshooting

  • The printer hangs on drying and displays 'processing'
  • A new Maintenance Cartridge is incorrectly detected as 'used'
  • Replacing the defective component
  • Replacing the defective component
  • Troubleshooting the Automatic Maintenance Cartridge Path

Error Messages

Service codes

Scanner fails with an 'all area check'

Scanner fails 'Calibrate'

Diagnostic Tests

Calibration

Corrective Actions

  • Prints not delivering optimal results
  • Prints are cut incorrectly
  • Color Management
  • Troubleshooting Issues on High Density Prints Using Coated Media
  • Colors are not consistent
  • Banding is visible on the prints
  • The printer is not able to load ink correctly
  • Resolving issues with the printer

Printheads

  • Handling Printheads
  • Replacing the printheads
  • Installing Printheads in the Line UV Roof (LUR)

Service Tools

Troubleshooting Maintenance Codes

Using the PCA (Printhead Carriage Assembly) Troubleshooter

  • The Printhead cannot be used
  • Replacing the PCA
  • Removing the PCA
  • Installing the new PCA

How to Perform the System Error Logs

Current Media, Printhead and Ink Information

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