2009 Canon Pro9000 Mark II Printer Service Manual (P/N QY8-13CH-000)

Canon's Revision 0 service manual, publication QY8-13CH-000, covers maintenance, troubleshooting, component replacement, and post-repair settings for the Pro9000 Mark II. It covers regional versions, with CD/DVD printing functions limited to supported markets.

• Fault diagnosis: Operator-call and service-call error tables, sensor functions, and symptom-based troubleshooting for power, paper feeding, and print-quality problems.

• Component replacement: Illustrated removal procedures for the housing, printer unit, carriage, ASF, purge unit, spur base, platen, and feed roller.

• Logic board and ink system: EEPROM initialization, destination settings, ink-system function checks, and ink absorber counter resetting and value setting.

• Print adjustments: Automatic and manual print head alignment, LF/Eject correction, paper feed motor positioning, and CD/DVD detection-sensor light-volume correction.

• Lubrication: Component-specific grease quantities and application views for carriage shafts, lift mechanisms, cams, and gear contact points.

• Repair verification: Standard inspection flow, EEPROM information prints, service test prints, USB/PictBridge checks, and transportation precautions.

Canon wrote this manual for service technicians and qualified personnel maintaining and repairing this printer.

Error Codes and Sensor Diagnosis

The sensor table links 21 sensors to their functions and likely symptoms. Error tables distinguish orange Alarm LED indications from alternating Alarm/Power LED cycles, helping match a reported fault to the relevant checks and replacement candidates.

Carriage encoder error 5100, line-feed error 6000, and purge cam error 5C00 have separate diagnostic entries. Ink tank position error 6502, internal temperature error 5400, and AP position error 6A00 are also covered.

The B200 VH monitor entry addresses print-head drive-voltage faults, including paired print head and logic board replacement. Ink absorber-full codes distinguish 5B00 for overseas destinations from 5B01 for Japan. The spur base lift mechanism entry identifies the spur base lift unit among its replacement candidates.

Symptom tables cover missing colors, uneven printing, smearing, skewed feeding, and power failures. They identify relevant parts such as the power supply unit, PE sensor board, carriage motor, pressure roller assembly, and LF/EJ timing sensor unit.

Component Diagnostics and Teardown

Replacement notes cover the logic board assembly, absorber kit, carriage unit, paper feed motor, platen, spur base, purge unit, feed roller assembly, print head, and sheet feed unit. Timing slit strip film and timing slit disk feed film have handling and post-replacement adjustment notes.

The photo sequences show main case removal, carriage unlocking, connector access, and separation of major assemblies. Error references also identify the front door and inner cover units, rear tray holder R unit, and eject encoder sensor; printer-unit removal identifies panel board connections and separation from the bottom case.

Disassembly scope: These illustrated removal sequences supplement replacement notes; Canon explicitly states that full disassembly and reassembly information requires the separate Parts Catalog. That catalog is not included in this PDF.

The paper feed motor notes restrict loosening its mounting screws because belt positioning can be disturbed. Platen installation notes address eject-roller shaft positioning to prevent bending under the spur unit's load.

Internal servicing involves moving mechanisms and sensitive electronics; follow the manual's electrical-isolation, capacitor-discharge, and static-protection precautions.

Specification and Initialization Settings

Service-mode procedures use Service Tool version 1.030 or later on a pre-registered computer. The application is separate from this PDF. The manual distinguishes EEPROM initialization, destination selection, absorber-counter resetting, and transfer of the existing absorber value after logic board replacement.

LF/Eject correction covers work following feed roller, platen, or logic board replacement. CD/DVD print-position correction and detection-sensor correction are separate functions. The Service Tool's CD-R check-pattern function is marked as not used in servicing.

Maintenance and inspection: Customer-maintenance coverage includes nozzle checks, print head cleaning and deep cleaning, roller cleaning, and bottom plate cleaning. Canon specifies no periodic maintenance or scheduled service-engineer replacement parts.

Nozzle check patterns, sensor-location views, LF/Eject correction patterns, grease application views, EEPROM information print references, and the standard inspection flow support diagnosis and final checks. USB printing and PictBridge operation are verification items rather than dedicated communication troubleshooting routines.

Transportation notes address carriage locking, flexible-cable stress, ink leakage, and keeping the print head and ink tanks installed.

Examples of Lubrication and Absorber-Counter Data

A small selection of the manual's reference data shows the detail provided for lubrication and logic board service.

The carriage upper-shaft slider entry specifies 300 ±40 mg of FLOIL KG-107A; the left/right oil-pad entry lists 190 ±19 mg of EU-1. Other application entries distinguish MOLYKOTE PG641, MOLYKOTE HP300, and FLOIL GP-1000R.

For logic board replacement, a recorded absorber-counter value of 7% or more calls for absorber-kit replacement as well. Counter-value setting is documented in 10% increments.

Searchable Text and PDF Contents

Text search and navigation: Maintenance, troubleshooting, repair, and adjustment text is searchable. Labels within illustrated views and print samples are embedded images and are outside the searchable text. There are no embedded PDF bookmarks.

One printable, English-language 59-page PDF contains the complete supplied publication: 56 numbered pages, one combined cover/scope page, and two contents pages. Those three unnumbered pages are already included in the total.